Everytime a website reaches the end of their hosting / registration period we automatically renew it unless told otherwise, we send you a hosting invoice and give you some options to improve your site after we review its performance over the last year, here is an example message sent to a client after their website has reached the end of its first year.
Your website is now 2 years old and have attached the invoice for hosting for the next two years.
Regarding your site I would suggest that if required we could complete a couple of enhancements that would improve it (prices reduced due to your loyalty to our company):
1, SEO project (3 months) including a full Website Healthcheck which would have your Inclusion on Google Places (to give you a map listing in google) / Google Analytics (to give you a monthly report of your website visitors) / Google Webmaster tools (to enable us to review the impact of your website technically) – £900
2, Addition of a News section (blog) – customised addition to your website allowing you to add pages / photos / news of your products / shop – £250
3, If the news section (blog) is chosen then we can create 9 posts over 3 months (500 words each – total 4500 words) this will enhance your websites chances of ranking highly for specific keywords. £400