We often get asked how to transfer the website from the previous website design company, a typical question may be
[Website Client] Do you not need the EPP code / IPS tag key/code to operate/take over my web site? and once you have the okay from me what is the first step? Obviously I will need full access to my website email. Additionally, do i need to inform my existing provider/server?? that I am employing you to alter my web design or just leave it until we are ready to take it over.
We like to transfer immediately and develop directly on your website in a ‘test’ directory so you can see what we are doing but this isnt always necessary, so a typical reply may be
[Delicious Webdesign] Yes we will need to gain access of the domain from your previous provider or web registration company. This could be the final stage of the project, as until you are 100% happy with the design and build, we will not put the project on your domain name. Instead, we will build the project on a test server, so that nothing is launched until it is perfect.
Gaining control over your domain needs to be done lastly, so that you suffer minimal down-time on the website. Otherwise users will land on a “under construction” page, which will do you much more harm that keeping your old site live.
Your email will work until the last moment when we switch the site over to the new site, and then we will provide you with new email login details, so that you can manage your emails once we host your website.
Regarding informing your old website design company in Southend, you can simply leave it for a few weeks – and once the new site is nearing completion we can then make the switch. Otherwise we run the risk of them shutting the site down prematurely.
Once you are happy to proceed, I need to take some information from you, which I have listed below. Then I will book the project into our project management suite, which will generate an automatic email to you
