Sample information we sent to clients for a website design when their domain is registered and hosted with another company.

When we take on your project to redesign or update your website we wil need to gain access of the domain from your previous provider or web registration company. This will be the final stage of the project, as until you are 100% happy with the design and build, we will not put the project on your domain name. Instead, we build the project on a test server, so that nothing is launched until it is perfect.

Gaining control over your domain needs to be done at the end of the website development, so that you suffer minimal down-time on the website. Otherwise users will land on a “under construction” page, which will do you much more harm that keeping your old site live.
Your email will work until the last moment when we switch the site over to the new site, and then we will provide you with new email login details, so that you can manage your emails once we host your website.
Once you are happy to proceed with the website project, we take take some information from you. Then we will book the project into our project management suite, which will generate an automatic email to you with login details to our website – which you need to follow and login to our project management suite.
After logging in, you will see your project. You need to “confirm the project” online, by ticking the box and clicking “Confirm Project”. After it is confirmed, we can take the 50% deposit. I look forward to hearing from you, and hopefully working with you soon.

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